This policy prepares the FarmLoop public release. The operator’s complete legal identity and final retention periods must be confirmed before public launch.
1. Data controller
FarmLoop is responsible for the processing described on this page. Questions and privacy requests can be submitted through the support form.
2. Data we may process
- Account: email address, account identifier, buyer or producer role, and language preferences.
- Producer profile: public name, description, business details, listings, availability, images, and pickup points.
- Orders: products, amounts, status, pickup window, invoices, refund requests, and support communications.
- Location: approximate or precise location only when you allow it, so FarmLoop can show nearby offers.
- Wallet: public Solana address, transaction identifiers, and settlement status. FarmLoop does not receive your private key.
- Technical and security: device information, access logs, errors, and fraud-prevention signals.
3. Why we use this data
We use it to create and protect your account, display local offers, execute programmable orders, coordinate pickup, settle producer payouts, answer support requests, and meet legal obligations.
Precise location relies on your consent. You can disable it in Android settings, although nearby discovery may become less accurate. Processing required for an order supports delivery of the requested service, while security and service improvement rely on our legitimate interests.
4. Services we use
FarmLoop may share only the information required with the following categories of providers:
- Privy for authentication and embedded wallet infrastructure;
- Solana infrastructure providers, including Helius, to query and submit transactions;
- hosting, database, and media-storage providers selected for production;
- technical monitoring and support tools when they are enabled.
We do not sell personal data.
5. Blockchain and public records
A transaction confirmed on Solana is written to a public ledger that FarmLoop cannot alter or delete. We limit on-chain data to what the protocol needs and avoid placing direct personal identifiers such as your name or email address on-chain.
6. Retention
We retain account data while you use FarmLoop, then only as long as needed for security, disputes, accounting, and legal obligations. Content with no retention requirement is deleted or anonymized after a valid request.
7. Your rights
Depending on where you live, you may request access, correction, portability, restriction, objection, or deletion. You may withdraw consent without affecting processing already performed.
To close your account, visit Delete my account. We may verify your identity to prevent fraudulent deletion.
8. Security and transfers
We use access controls, encryption in transit, environment separation, and monitoring for sensitive operations. When a provider processes data outside your country, we apply the contractual safeguards required by applicable law.
9. Children
FarmLoop is not intended for people who cannot legally enter into an order or use the payment services offered. If you believe a child submitted data without appropriate authorization, contact us.
10. Changes and contact
We may update this policy as FarmLoop evolves. The revision date appears at the top of the page. Contact FarmLoop through the support form.