Account control

Delete my FarmLoop account

You may request closure of your account and deletion of personal data that FarmLoop is not required to retain.

From the Android app

Open Profile → Account → Your data and account, then choose “Request account deletion”. Tozemoon Labs records your request and provides a reference, response deadline and status in the same panel. No transaction or fee is required. Your account remains available during review; a receipt is not confirmation of deletion.

Without signing in

Email contact@tozemoonlabs.com or use the form below. If you signed in with a wallet and have no account email, provide your public wallet address and a reply address. We may ask for proportionate proof of account ownership, never a recovery phrase or private key.

1

Identify your account with your account email or public wallet address so we can locate it.

2

Send your request with the subject “Account deletion” and tell us whether it is a buyer or producer account.

3

Confirm your identity if requested. This protects your account from fraudulent deletion.

4

Receive confirmation after account closure and eligible deletion are complete.

Direct request

Request account deletion

Use your account email, or a reply email for a wallet-only account. Include your public wallet address when needed. The team may ask you to confirm your identity before deletion.

You can send the same request directly to contact@tozemoonlabs.com, including access or account deletion requests, without enabling Google.

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What will be deleted

Your profile, preferences, active sessions, and personal content with no retention requirement will be deleted or anonymized. Active producer offers will be removed from discovery.

What may be retained

Some order, invoice, fraud-prevention, or dispute records may be retained for the period required by law. Transactions already recorded on Solana are public and cannot be deleted by FarmLoop; they do not directly contain your name or email address.

Before you continue

Deletion may be irreversible and remove access to history shown in the app. For a correction, contact support instead. To understand how data is processed, read the Privacy Policy.